Working with organisations and companies
Over the years, we have made for ourselves, a strong character for providing quality, responsive and dynamic websites, developed softwares for retail stores mostly and other organisations, developed some apps and built an exceptional customer support. Below are few of our clients that we are working with at the moment…
Frequently Asked Questions
Do you fix mobile phones?
No is the honest and quick answer to that but we have a partner whom we are signing contract with to handle that aspect but we can still go ahead to resolve any mobile phone issues with them through us.
Can you visit our office to resolve issues?
Yes we have engineers that visits organisation and company offices or homes to fix various types of IT problems that you have contacted us with. This can only be done when it has been ascertained that it is the only possible resolution to your case.
WHAT IS YOUR REFUND POLICY?
If we have already started working on your project and you change your mind for any reason, we can only refund 50% of the deposit you paid but If your project is more than half way through completion, there will be no refund.
WHEN WILL MY PROJECT BE READY?
Project varies and so we will advice that you contact us to speak to a member of the team for your specific project but for web design, it normally should take 14 working days from the day you made your advance payment. It could be less or more depending also on the type of website, the number of pages, how soon you respond to our requests and how soon you can provide the contents for the website. Speak to us.
How can I contact you for projects?
You can certainly contact our team using any of the following ways:
- You can simply fill out the Quote Request Form which is found HERE
- You can send us an email which will be responded to promptly or
- You can put a call through to us using the numbers on this website or even
- You can contact us through any of our social media platforms
How do I know that my job will be done?
We hold our clients in high esteem and so, every project brought to us is logged in after documenting all the necessary details with regards to the issues and your contact recorded as well, then a ticket number will be given to you; your job will then be allocated to the available team member/engineer as the case may be.
DO YOU PROVIDE EMAIL WHEN YOU DESIGN WEBSITES?
Yes we do only if we are hosting your website that we have designed for you. If you have another hosting provider, you will have to figure out having an official email account (with your domain name) with them.
WHAT IS YOUR PAYMENT POLICY?
Before our team can start working on your project, we will require a 50% deposit of the quote given to you up front. We’ll accept payments by bank transfer only. Any cheque issued to us will have to clear in our account before we commence your project. The 50% balance will have to be paid as cleared funds in our account before your project is delivered.
We're Here To Help!
128 Fernhill Road,
Oxford. OX4 2JP
Mon. – Fri: 9am – 6pm
Sat. – Sun: Closed
+44 7710 411193